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ACC-registered provider

ACC physiotherapy, made simple

Injured yourself? You can see us directly — no GP referral needed for most injuries. As an ACC-registered provider, we lodge your claim and handle the ACC paperwork, so you can focus on getting better.

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No referral needed

See a physiotherapist directly for most injuries — no need to visit a GP first.

We lodge your claim

As an ACC-registered provider, we can lodge and manage your ACC claim at your appointment.

ACC & private welcome

We treat both ACC and non-ACC patients — whatever your situation, we can help.

How ACC works

ACC (the Accident Compensation Corporation) helps cover the cost of treatment for injuries in New Zealand. Here’s what the process looks like with us.

01

Book in

Book directly with us — online or by phone. No GP referral required for most injuries.

02

We assess & lodge

We assess your injury and, if it's accident-related, lodge an ACC claim for you.

03

Start treatment

We begin your treatment plan straight away, with ACC covering part of the cost.

04

Recover with support

We manage the ACC side and guide your rehabilitation through to recovery.

What will it cost?

For accepted ACC claims, ACC covers a portion of your treatment cost and we charge a small surcharge on top. We’ll always be upfront about any costs before you’re treated.

See our feesAsk about costs

ACC — your questions answered

Do I need a GP referral to use ACC for physiotherapy?
No. In New Zealand you can see a physiotherapist directly for an accident or injury and we can lodge an ACC claim for you — you don't need to see a GP first for most injuries.
Can you lodge my ACC claim for me?
Yes. As an ACC-registered provider, we can lodge a claim for your injury at your appointment and manage the ACC side of your treatment, so you can focus on recovery.
Is ACC physiotherapy free?
ACC covers a portion of the cost of treatment for accepted injury claims, and we charge a small surcharge on top. You can see the current prices on our Fees page, and we'll always confirm any cost with you before treatment.
What counts as an ACC injury?
ACC covers injuries caused by an accident — for example sprains, strains, fractures, and injuries from sport, work or daily life. If you're unsure whether your problem is covered, we can assess it and advise you.
Can I claim ACC for an injury that happened a while ago?
Often yes, provided it was caused by an accident. Bring any details you have about how and when it happened, and we can help determine whether a claim is appropriate.
What do I need to bring to an ACC appointment?
If you already have an ACC claim number, bring it. Otherwise just bring details of how the injury happened, photo ID, and wear comfortable clothing you can move in. If a GP or specialist referred you, bring the letter.

ACC guides

What ACC pays, what you pay, and how to claim, explained step by step.

All articles

Is ACC Physio Free? Costs, No GP Referral and How to Claim

ACC physio is subsidised, not automatically free. See what ACC pays, what you pay at AZ Physiotherapy, what counts as an ACC injury, and how to claim without a GP referral.

Read article→

ACC Physio in East Auckland: Sports, Work and Everyday Injuries

Injured in East Auckland? Book ACC physio without a GP referral. See what ACC covers, what happens at your first appointment and the injuries we treat at our Pakuranga clinic.

Read article→

Injured? Let’s get you sorted.

Book an ACC appointment online, or call our friendly team and we’ll help you get started.

Book now